Who is in charge? Discuss!

This was the server we paid for right?

Would be good if someone sent them some pingstatistics and asked for refund..

The server itself and the server configs are perfect. However, the connection is something totally different...

yes, get the money back

we have been fooled

Can they really guarantee that? I mean, guaranteed bandwidth is one thing and good routing something else.

Bandwidth can be guaranteed but routing is something that only internet operators can affect. And even so, they really can't affect routing coming from outside the country borders.

well, when playing a week ago or so...
Pings were okay. but everyone was getting lots of PL spikes (at the same time). Doubt that was cos of some packets suddenly taking a different route.

yep, pings seems very stable its only packetloss, which means the server load is too high or something is very wrong.

Server load is not too high, and has never been.

However, I'm seeing constant packet loss on the connection, and my pingtimes have increased dramatically.

CPU was 99% idle all the time during this test. Also when I transferred pro-x earlier today, I noticed that the 100Mbps connection actually transferred data at the rate of 200kB/s - 1MB/s which comes nowhere near the practical limit of 10MB/s+ of the 100Mbps connection.

Bottom line: again, server and the software running on it are ok, the connection isn't. That or the NIC is broken/malfunctioning.

has anyone but murdoc even sugested something else than that renzo?

Every now and then people complain about increased pings and packet loss. Those times it might work for me or then not (like now). No matter how I look at it, it has to have something to do with the network connection as it's been problematic from the very beginning or something's broken somewhere else.

You can rule out hardware faults if the server is ok at certain time of the day or few days and then goes zzz. I can check pings and ask Zalon to reboot the machine if there's something strange going on.